FAQ List

  • chevron_rightHow much are monthly HOA dues?
    Monthly HOA assessments vary based on unit size.  If you are interested in purchasing a unit and your realtor doesn't have HOA assessment information for The Seneca, please have them contact our management team at info@kentmanagementwv.com. Owners receive monthly assessment information with the ratification of the annual budget.
  • chevron_rightWhere do I park?
    Seneca owners and guests have access to the heated parking garage. Overflow parking should park in the western parking lot located below Rimfire Lodge. Key card access necessary to gain entry to the parking garage. 
  • chevron_rightWhere do I take my trash?
    Trash bins are located on the P1 level of the parking garage.
  • chevron_rightCan I bring my pet to Seneca?
    The Seneca Condominium Association has a strict no animal policy per section 10.15 of the Association's condominium declaration. Service animals are permitted under the Americans with Disabilities Act.
  • chevron_rightWhere is the closest ATM?
    Shaver’s Centre – Citizens Bank of WV
    Village, next to the Mountain Adventure Center – Citizens Bank of WV
  • chevron_rightIs smoking allowed?
    No, Seneca is a non-smoking building, however, there are designated areas for smokers outside of the building.
  • chevron_rightWhere is the nearest Post Office?
    Outgoing mail may be taken to the Shavers Center Post Office, located on the lower level, or dropped at any Front Desk location. There is also a Post Office located in Slatyfork, WV approximately 11 miles from the resort. 

    If you have questions regarding UPS or FedEx shipping and receiving, please call Central Receiving at ext. 5625. Guests expecting mail should have it addressed with their Name, Reservation Number, Lodging Complex, 10 Snowshoe Drive, Snowshoe, WV 26209.
  • chevron_rightWhere is the closest medical facility?
    First aid services are offered at the Snowshoe Ski Patrol Clinic located in the Shavers Center (lower level). Additional medical services are located here:
    Pocahontas Memorial Hospital – Marlinton, WV (40 min)
    Big Springs Clinic – Slatyfork, WV (Base of mountain)
    Davis Medical Center – Elkins, WV. (1 hr 15 mins)
    Closest Pharmacies:
    Rite Aid – Marlinton WV (35 min)
    Green Bank Pharmacy – Green Bank WV (25 min)
  • chevron_rightWhere is the closest grocery store?
    Wildcat Provisions – next to St. Bernard Chapel
    The next closest grocery store is the Hometown IGA located in Marlinton, WV. We recommend making a stop at the grocery store before getting to the Mountain. 
  • chevron_rightIf I lost an item somewhere around the resort, where can I check to see if it has been found? Where can I turn in found items?
    If you come across an item that doesn't appear to have an owner, we ask that you deliver it to the Depot or the Allegheny Springs front desk location. If you're looking for a lost item, check to see if it's been turned in to the Lost and Found by calling 304.572.5982 or 304.572.5464.
  • chevron_rightAre there any worship centers on the mountain?
    Located high atop Snowshoe Mountain, Saint Bernard Chapel is a worship center that is jointly operated by the Catholic and Episcopal Churches of West Virginia. St. Bernard offers Catholic and non-Denominational worship services on weekends throughout the winter and summer months and on most Religious Holidays. Catholic Mass is held on Saturday evening at 5:30pm. Protestant Services are held on Sunday at 10am.
  • chevron_rightWhere can I purchase event and lift tickets?
    The Depot, located between Full Tilt and The Seneca condominium building, is the central hub for information and ticket sales.
  • chevron_rightDo Seneca homeowners receive discounts at resort restaurants and shops?
    As if owning your own place high atop Cheat Mountain wasn't good enough, Snowshoe Resort has a mountain of benefits for Snowshoe homeowners. Participate in Snowshoe's rental program, and you'll receive even more! Here's a list of what we offer (a valid homeowner ID must be presented in order to receive discounts).
    Product Discount for Rental Program Homeowners Discount for Non-Rental Program Homeowners
    Winter & Summer Lift Tickets 20% 5%
    Rentals 10% 5%
    Snowshoe Restaurants:
    Basin Supper Club
    Cheat Mtn. Pizza
    Cheat Express
    Raven Grill
    Shaver's Center Food Court
    Sunset Cantina
    15% 5%
    Starbucks Café
    Wildcat Provisions
    10% 5%
    Bog Top Free 5%
    Pre-ski School
    Group Lessons
    Kid's World
    10% 5%
    Activities including:
    RZR Tours
    Snowmobile Tours
    Sporting Clays
    Adventure Dining
    Mountain Adventure Pass  
    Retail Shops 10% 5%
    Segway Tours
    Scenic Lift Rides / Lake  FREE $20/DAY
    Split Rock Pool and Village Activites FREE $10/DAY
    Tubing 20% 5%
    Camp Wildcat FREE 5%
    Summer Event Tickets 20% NO DISCOUNT
    Fun Pass FREE $40/DAY $89/SEASON